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Step 1
Complete the following RMA Number Request form. This form must be completed prior to shipping your return. (See Step 2 & Step 3 below)
Besides using the RMA Number Request form above, you may submit a request for a Return Authorization number directly to Weed Instrument by phone, fax, email, or mail by supplying the same information as the form above requires.
Please, request your RMA Number from the appropriate product group for your product.
Industrial/Aero Temperature:
Weed Instrument Co., Inc.
ATTN: Temperature Service
PO Box 300
Round Rock TX 78680-0300
(512) 434-2900 (Phone)
(512) 434-2901 (Fax)
indust@weedinstrument.com |
Fiber Optic:
Weed Instrument Co., Inc.
ATTN: Fiber Service
PO Box 300
Round Rock TX 78680-0300
(512) 434-2850 (Phone)
(512) 434-2851 (Fax)
fibersales@weedinstrument.com |
Nuclear Qualified:
Weed Instrument Co., Inc.
ATTN: Nuclear Service
PO Box 300
Round Rock TX 78680-0300
(512) 434-2950 (Phone)
(512) 434-2951 (Fax)
nuclear@weedinstrument.com |
A Customer Service associate will provide you with a RMA Number (RMA#) after the RMA Number Request is received.
Please mark the RMA# on the outside of your shipping box. It will help insure that your goods are promptly processed into our repair system.
Example:
RMA#: 12345XYZ
Note: Diagnostic charges apply for non-warranty returns. Please contact our factory for applicable rates.
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